Site operator

OSMOS CO., LTD.
A company registered in Thailand
Company registration number: 0835565018181
Registered office: 20/6 Moo 5, Srisoonthorn, Thalang, Phuket 83110, Thailand

GemsGlitz.com is a trading name of OSMOS CO., LTD. Your contract for any purchase on this website is with OSMOS CO., LTD., and card payments appear on your statement under that name.

Contact

Email: service@gemsglitz.com

Email is the fastest way to reach us and is the address to use for order questions, returns and complaints. We aim to reply within two business days.

Website

gemsglitz.com — retail sale of jewellery set with laboratory-created stones. Each piece is made to order; materials are described on every product page and on our Materials page.

Prices and tax

All prices are shown and charged in US dollars (USD). OSMOS CO., LTD. does not add VAT or sales tax at checkout; any import duties or local taxes charged when a parcel arrives are set by the destination country and are payable by the customer as importer.

Dispute resolution

If something has gone wrong with an order, please contact us first at service@gemsglitz.com — most issues are resolved quickly and directly, and there is never a need to involve your bank before speaking to us. Our full terms, including governing law, are set out in our Terms & Conditions; returns are covered in our Refund & Returns Policy.