We are here to help with anything about your order, our jewellery, or a return.
Email us
service@gemsglitz.com — this is the fastest way to reach us and it is the address to use for order questions, returns and complaints. We aim to reply within two business days.
Before you email about delivery
Parcels are sent from Asia and typically take 10 to 20 business days to arrive after dispatch. Please have your order number to hand — it is in your confirmation email. Full details are in our Shipping & Delivery Policy.
Returns
You have 30 days from delivery to return an unworn item. Email us first and we will send you return instructions — see our Refund and Returns Policy.